Tag: OPulse

  • Posts

    Post Types

    The system supports several specialized post types to facilitate different communication needs:

    Text Posts

    • Standard text-based updates
    • Can include links (automatically formatted with previews)
    • Support for user mentions with @ symbol

    Image Posts

    • Share photos and images directly in the feed
    • Includes preview of the image in the post
    • Supports enlarging images for detailed viewing

    Video Posts

    • Upload and share video content
    • Includes video player directly in the feed
    • Supports playback controls

    Document Posts

    • Share various file types with colleagues
    • Shows document name and icon
    • Enables colleagues to access important files

    Poll Posts

    • Create interactive questions with multiple options
    • Collect responses from colleagues
    • View voting results in real-time
    • Set optional end times for polls

    Event Posts

    • Organize and announce events
    • Include event details like date, time, and location
    • Allow colleagues to RSVP (attending, maybe, not attending)
    • Optionally add event images

    Creating Posts

    Starting a New Post

    1. Navigate to the Engage Feed tab
    2. Locate the “Create Post” box at the top of your feed
    3. Click in the text area to start composing your message
    4. Choose your post type using the icons below the input area:
      • Text (default)
      • Poll
      • Event
      • Image
      • Video
      • Document

    Specialized Post Creation

    Creating a Poll

    1. Select the Poll icon in the post creation tools
    2. Enter your question in the main text field
    3. Add at least two poll options (up to 10 options possible)
    4. Optionally set a poll end time
    5. Click “Post” to publish your poll

    Creating an Event

    1. Select the Event icon in the post creation tools
    2. Enter event description in the main text field
    3. Fill in required details:
      • Event start time (required)
      • Event end time (optional)
      • Location (required)
      • Event photo (optional)
    4. Click “Post” to publish your event

    Adding Media

    1. Select the Image, Video, or Document icon in the post creation tools
    2. Upload your file using the provided interface
    3. Add a description or context in the text field
    4. Preview the media before posting
    5. Click “Post” to share with your network

    Mentioning Colleagues

    To mention a colleague in your post:

    1. Type @ while composing your post
    2. A popup will appear showing available users
    3. Select the colleague you want to mention
    4. Their name will be highlighted in your post
    5. They will receive a notification when your post is published

    Interacting with Posts

    Viewing Posts

    • Posts appear in your feed in reverse chronological order (newest first)
    • Each post shows:
      • Author’s name and profile picture
      • Timestamp (shown as time since posting)
      • Content (text, media, polls, event details)
      • Like count and comment count

    Post Interactions

    The system allows for these interactions with posts:

    • Like: Click the like button to show appreciation
    • Comment: Add your thoughts or responses to posts
    • View Details: Expand posts to see more information
    • Interact with Polls: Vote on poll options
    • Respond to Events: Indicate attendance status

    Poll Interactions

    For poll posts:

    1. View the poll question and options
    2. Select one option to cast your vote
    3. See real-time results showing:
      • Number of votes per option
      • Percentage breakdown of votes
      • Names of some voters (with option to view more)
    4. Once you vote, you can view but not change your vote

    Event Interactions

    For event posts:

    1. View event details (time, date, location)
    2. Respond with your attendance status:
      • Going
      • Maybe
      • Not Going
    3. See who else is attending
    4. Update your response if your plans change

    Comments System

    1. Click in the “Comment” area below a post
    2. Type your comment
    3. Press Enter or click “Comment” to post
    4. View all comments in chronological order
    5. Reply to specific comments
    6. Like or react to individual comments

    Managing Your Posts

    Editing Posts

    1. Locate your post in the feed
    2. Click the three dots (⋮) menu in the top-right corner of your post
    3. Select “Edit Post”
    4. Make your changes
    5. Click “Save” to update the post

    Deleting Posts

    1. Find your post in the feed
    2. Click the three dots (⋮) menu in your post
    3. Select “Delete Post”
    4. Confirm deletion when prompted

    Feed Navigation

    Infinite Scrolling

    • The feed automatically loads more posts as you scroll down
    • No need to click “next page” or pagination controls
    • Newer posts may appear at the top during your session
    • Loading spinner indicates when more content is being fetched

    Feed Content

    Your feed shows:

    • Your posts
    • Posts from colleagues in your organization
    • Posts from groups you’ve joined
    • Posts are arranged chronologically with newest first

    Searching for Posts

    Using the Search Feature

    1. Locate the search bar in the right sidebar
    2. Enter keywords related to the post content you’re looking for
    3. Press Enter or click the arrow button to execute the search
    4. A spinner will appear while the search is processing
    5. Results will display all matching posts you have access to
    6. Use the “Clear Search” option to return to your regular feed

    Search Tips

    • Search looks through post content text only
    • Keep search terms simple and specific
    • Results are limited to posts you have permission to view
    • Searches across all accessible posts, including those in groups you’ve joined
    • The number of results will be displayed at the top of the results
    • If no results are found, try different keywords or check your spelling

    Search Result Interactions

    Posts in search results have the same interaction options as in the regular feed:

    • View, like, and comment on search results
    • Edit or delete your own posts from search results
    • Clicking on a post author will take you to their profile

    Best Practices for Effective Posts

    Content Guidelines

    • Be Clear: Write concise, easily understood messages
    • Be Relevant: Share information valuable to your audience
    • Be Professional: Maintain appropriate tone and content
    • Be Engaging: Ask questions or invite responses

    Using Post Types Effectively

    • Text Posts: For announcements, updates, or simple messages
    • Image Posts: When visual content adds value to your message
    • Document Posts: For sharing important files that require discussion
    • Poll Posts: When collecting feedback or making group decisions
    • Event Posts: For organizing meetings, celebrations, or activities
    • Video Posts: When demonstrating concepts that benefit from motion

    Format Best Practices

    • Use short paragraphs for readability
    • Add images when they add value
    • Keep attachments relevant and properly named
    • Consider your audience when crafting messages
    • Use mentions to draw attention from specific colleagues

    Troubleshooting

    Common Post Issues

    Post Not Publishing:

    • Check your internet connection
    • Verify you have posting permissions
    • Ensure content doesn’t exceed character limits
    • For polls, verify you have at least two options filled out
    • For events, confirm required fields (start time, location) are completed

    Poll Updates and Voting:

    • Polls maintain vote counts and individual user votes when edited
    • Once you’ve voted, your vote is recorded and cannot be changed
    • If you encounter issues with poll display after updates, try refreshing the page
    • For detailed vote information, click on the number of votes shown

    Media Not Uploading:

    • Check file format compatibility
    • Verify file size is within limits
    • Try a different browser if problems persist
    • Ensure you’ve selected the correct post type

    Search Not Returning Expected Results:

    • Check your spelling and try different keywords
    • Ensure the post was shared with you or in a group you can access
    • Remember that search only looks at post content text
    • Try more general terms if specific searches don’t work

    Cannot Edit Post:

    • Ensure you are the original author
    • Verify edit functionality hasn’t been restricted
    • Check if the edit time window has expired

    Getting Help

    If you encounter issues with posts:

    1. Check the OPulse documentation
    2. Contact your system administrator
    3. Try refreshing your browser